Last updated: January 2024

Our Commitment to Data Protection

glide-shock is committed to ensuring the security and protection of your personal information. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page provides information about your rights under these regulations and how we handle your personal data.

Data Controller

glide-shock is the data controller responsible for your personal data. If you have any questions about this policy or our data protection practices, please contact us at:

glide-shock
47 Greenfields Way
Guildford, Surrey GU2 8PL
Email: [email protected]

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request access to your personal data. This is commonly known as a "subject access request" and allows you to receive a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete personal data completed.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances. This is also known as the "right to be forgotten."

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to have this data transmitted to another organisation.

Right to Object

You have the right to object to certain types of processing, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have rights related to automated decision making and profiling. We do not currently use automated decision-making processes that have legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month of receiving it. If your request is complex or you have made multiple requests, we may extend this period by up to two additional months, and we will inform you if this is necessary.

We do not charge a fee for most requests. However, we may charge a reasonable fee if your request is clearly unfounded or excessive, or we may refuse to comply with your request in such circumstances.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If we do transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk

Updates to This Policy

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.